Frequently Asked Questions
Find answers to the most commonly asked questions about ShakeBet, including account verification, payment methods, game availability, and mobile compatibility.
Do I Need to Verify My Account at ShakeBet?
Yes, verification may be required after account creation to ensure fair play and comply with security regulations. This process helps prevent fraud, money laundering, and underage gambling. Verification may include submitting personal identification documents. Failure to provide requested information could result in a temporary or permanent account suspension.
Is ShakeBet a Safe and Legit Casino in the UK?
ShakeBet operates under a valid license issued by the Anjouan Gaming Commission, ensuring compliance with industry standards for fair and responsible gaming. Advanced encryption technology is used to protect player data, and strict verification measures are in place to enhance security.
Can I Deposit with Visa or Mastercard?
Yes, ShakeBet supports deposits using Visa and Mastercard, along with other popular payment methods. The minimum deposit amount is £20. All transactions are securely processed to ensure a safe and reliable experience.
How Long Do Withdrawals Take?
Withdrawals at ShakeBet are usually processed instantly but may take up to 24 hours for approval. Once processed, the time it takes for funds to appear in a bank account depends on the payment provider, typically ranging from 3 to 5 business days.
What Games Are Available in the Casino?
ShakeBet features a diverse range of casino games, including:
- Slot Games: Popular titles such as Gates of Olympus, Sweet Bonanza, and Starburst.
- Table Games: Classic options like blackjack, roulette, baccarat, and poker.
- Live Casino: Real-time dealer games powered by top providers like Evolution Gaming and Ezugi.
Can I Play from Mobile?
Yes, ShakeBet offers a smooth mobile gaming experience. There is no need to download an app—simply open the website on any smartphone or tablet browser. For quick access, players can install a shortcut:
- Android: Open the website, tap the browser menu, and select "Add to Home Screen."
- iPhone: Open in Safari, tap the Share button, and choose "Add to Home Screen."
- Desktop: Click "Install" near the star icon in Chrome, confirm, and access the casino directly from the desktop.
Is There a Loyalty Program at ShakeBet?
Yes, ShakeBet offers a loyalty program where players can earn points by wagering and playing games. As loyalty levels increase, exclusive benefits such as personalized promotions, priority support, and higher cashback percentages become available.
Where Can I Get Help If I Have a Problem?
Customer support is available 24/7 via email at [email protected]. For responsible gambling support, players in the UK can access resources from BeGambleAware, GamCare, or GAMSTOP.